ServiceNow are pushing customers off SaaS – are other industries doing similar?

By rorychatt · 2026-08-19 · 4 points · 4 comments

I'm hearing that ServiceNow are pushing enterprise towards self-hosted for their next renewals. I get the impression that the main driver is an inability to service the necessary compute to deal with the avalanche of agents hitting their APIs. Kind of an interesting turn given t…

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