What's the management thinking behind enshittification

By chrisjj · 2026-10-16 · 3 points · 5 comments

... such as pushing a software update to your customers' smart thermostat to show ads on its screen - as a new thing. One theory: Previously our customers were techy and smart, and would not stand it. Now we're more reaching average Joe, who is too dumb to push back.

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